Shipping policy
Shipping Policy
Handmade Disclaimer
All items in our shop are handmade in small batches, not mass-produced in a factory. Because of this, minor imperfections may occur, such as tiny glue smears, slight asymmetry, or small variations in color or stitching. These details are a natural part of the handmade process and make each piece unique. By placing an order, you acknowledge and accept these characteristics.
Processing Time
Please allow [5–9 business days] for your order to be made and prepared for shipment. Since each piece is handmade, processing times may vary slightly depending on order volume.
Shipping Time
Once shipped, delivery typically takes [5–10 business days] depending on your location and the shipping method selected at checkout. Shipping times are estimates and not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Address Accuracy
Please ensure that your shipping address is entered correctly. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Stolen Packages
Once your order has been shipped and marked as delivered by the carrier, we are not responsible for lost, delayed, or stolen packages. Any issues with delivery must be taken up with the shipping carrier directly.
International Shipping
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
No Refunds or Returns
Due to the handmade and made-to-order nature of our products, all sales are final. We do not offer refunds, returns, or exchanges. Please review product descriptions and photos carefully before purchasing.
Order Issues
If your item arrives with significant damage from shipping (not including minor handmade imperfections), please contact us within [3 days] of delivery with clear photos so we can review the issue.